Billing & Insurance
Our office meticulously evaluates professional fees, ensuring they align with customary rates for doctors in our locality. We strive to minimize overall medical expenses and operational costs inherent in managing a large practice. Consequently, we expect fees for office visits and X-rays to be settled at the time of service, aiding in a transparent billing process and providing an opportunity for addressing any concerns.
Should you encounter difficulties with your account, please send a message through our Patient Portal. Additionally, for your convenience, payments for office visits are accepted via cash, check, or credit card.
Catalyst Medical Group actively participates in multiple major insurance PPO plans and select HMO plans within our region, welcoming most insurance plans. These plans typically have arrangements with healthcare providers to reduce expenses for patients.
Our staff makes every effort to keep up-to-date records on our doctors and their participating insurance networks, but coverage may be different, depending on your employer's plan. We recommend confirming with your insurance carrier whether Catalyst Medical Group’s Lewiston Orthopedics or Valley Medical Center is an in-network facility/provider and if the services planned are covered within the benefits of your specific plan.
To confirm whether a provider is in-network or out-of-network, we suggest you call the number on the back of your insurance card. Ultimately, it is the patient's responsibility to confirm insurance status before the appointment.
If You Have Insurance
Co-payments or a minimum payment of $125 toward your deductible is expected upon your appointment. We're glad to assist with your insurance filing, pending receipt of the necessary information from your insurance card. For any coverage-related inquiries, we suggest contacting your insurance carrier directly. Your insurance company might request additional details to process the claim; timely submission of such requests ensures prompt claim settlement.
We will bill your insurance as a courtesy. Once we receive payment or denial from your insurance company, or after a reasonable duration, any outstanding balance becomes your responsibility. If any part of your account shifts to a personal balance, a statement will be issued. Should you require payment arrangements upon receiving the statement, kindly get in touch with us promptly. Failure to communicate will result in the entire balance becoming due by the printed due date on your statement.
If You Do Not Have Insurance
If you lack insurance coverage, a $125 pre-payment is required before each appointment. Payment methods accepted include cash, money order, Visa, Mastercard, Discover, American Express or CareCredit. Our Financial Counselors are available at any time for a discussion regarding your account.
Why Choose Catalyst Medical Group for Your Care?
At Catalyst Medical Group, our dedicated team of surgeons, doctors, and staff at Valley Medical Center and Lewiston Orthopedics collaborates closely with patients to deliver the highest standard of care. We specialize in various treatments, diagnostics, and advanced procedures, ensuring that each patient receives the care they need.
For any queries regarding insurance coverage, payment, or billing matters, please connect with a Catalyst Medical Group representative at (208) 746-1383, ext. 6620.